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PRIVACY POLICY

Effective date: January 1, 2024

Conscious Home by BGD LLC (“Conscious Home”, “We”, “Us”) is sensitive to your concerns about how we use the personal information we collect from you and about you. We take your privacy seriously, and have implemented this privacy policy (the “Privacy Policy”) to keep your personal and financial information secure. The Privacy Policy covers Conscious Home’s treatment of the Personally Identifiable Information (defined below) we collect about you. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Privacy Policy is incorporated into our Website Terms of Use and therefore governs your use of Conscious Home’s Website. By using Conscious Home’s website (the “Website”), you accept the terms of this Privacy Policy. If you have questions or concerns about the Privacy Policy, please contact Conscious Home at [email protected]. This Privacy Policy discloses the privacy practices for this Website – what information we gather, how we use it and how to correct or change it. This privacy policy only addresses our activities from our servers.

PLEASE READ THE TERMS OF USE AND OUR PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

 

 

What Information Do We Collect About Our Customers?

Traffic Data. Conscious Home may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (“ISP”) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (collectively “Visitor Data”). The Conscious Home internal servers and software automatically recognize Visitor Data. The Website may use Visitor Data to compile traffic data about the types of visitors who use the Website at specific intervals (collectively, “Traffic Data”). We may use Traffic Data to analyze Website traffic, but this information is not examined for Personally Identifiable Information. We may also use Traffic Data to diagnose problems with our server, administer our Website, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymous basis.

Cookies and Similar Technologies. Conscious Home and its partners may use the standard cookie feature of major browser applications and third-party providers, including Google Analytics features (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and Google Analytics Demographics and Interest Reporting), or employ internally developed cookies and tracking codes, that allow Conscious Home to store a small piece of data on a visitor’s computer, or any other device a visitor uses to access Online Services (defined below), about his or her visit to the Website or use of other plug- ins exchanging information with Conscious Home (“Applications”) (The Website and Applications are sometimes collectively referred to as “Online Services” for simplicity.) Similar technologies, such as java scripts or etags, are also used to analyze trends, administer the website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. You can remove persistent cookies by following directions provided in your Internet browser & “help” directory. If you reject cookies, you may still use our Website, but your ability to use some areas of our Website, such as order forms, will be limited.

Web Beacons. We may at some point employ a software technology called clear gifs (a.k.a. web beacons), that help us track referrals from our partners and affiliates and better manage content on our Website. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We would not tie the information gathered by clear gifs to our customers’ Personally Identifiable Information.

3rd Party Tracking. The use of tracking technologies by our service providers, technology partners or other Third Party Services and/or third party assets (such as social media links) on the Website is not covered by our Privacy Policy. These third parties may use cookies, clear gifs, images, and scripts to help them better manage their content on our Website. We do not have access or control over these technologies. We do not tie the information gathered to our Customers’ or Users’ Personally Identifiable Information.

Personal Information. Personal information of a visitor (“Personally Identifiable Information”) is only captured when a visitor contacts Conscious Home through the Website, contracts with Conscious Home for design services, or makes purchases directly from Conscious Home. Personally Identifiable Information includes but is not limited to: (i) “Contact Data” (such as your name, address, city, state, zip code, phone number, and email address); (ii) “Financial Data” (such as your credit card number, expiration date, and verification code or bank account information); and (iii) “Demographic Data” (such as your zip code and sex).

Testimonials and Reviews. We display personal testimonials of satisfied customers received through email surveys. We ask for your specific consent as part of the survey. If you wish to update or delete your testimonial, you can contact us at [email protected].

Calls/Electronic Communications. In the regular course of our business, Conscious Home may monitor and record phone conversations or email communications between you and Conscious Home for training and quality assurance purposes. We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive email from Conscious Home, you may unsubscribe from our mailing list by using the “Unsubscribe” link on any of the emails we send.

 

Are There Guidelines for Children?

Conscious Home’s Website and services are intended for a general audience and not directed at children under thirteen (13) years of age. We do not knowingly gather personal information (as defined in the U.S. Children’s Privacy Protection Act “COPPA”) in a manner not permitted by COPPA. If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at [email protected]. We will remove the data to the extent required by applicable law.

 

How Long Do We Retain Data?

We store your personal information for as long as is needed, or permitted, based on the reason why we obtained it, consistent with applicable law.

 

How Do We Use the Information We Collect?

We use information we collect to communicate with you, process your design order, for research into how to improve our service and product offerings, and to inform you of offers and discounts.

Opting Out. We send promotional emails and newsletters from time to time to users who have contracted with Conscious Home and to those who have opted in to receive such emails. Generally, you may not opt-out of service-related or transactional communications, which are not promotional. However, you can opt-out of promotional communications by using the “Unsubscribe” link and following the unsubscribe instructions in any electronic communication or by emailing us at [email protected]. You may choose not to provide Conscious Home with Personally Identifiable Information or you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to use the Online Services and browse its pages. However, Conscious Home cannot process orders or provide you with services without Personally Identifiable Information.

 

Do we Share the Information We collect?

We share customer information with third parties only as follows:

Order Processing. Conscious Home, sometimes with the assistance of a third party, may use your Personally Identifiable Information to process your payment through merchant account services, and to generate the services you order. Your Contact Data may be used to follow up with you on transactions you initiate, respond to inquiries, and send you additional information about Conscious Home and its services.

Third Party Marketing. Unless specifically authorized by you, we do not provide Personally Identifiable Information to third parties, except third party affiliates, for their marketing purposes.

Required by Law. We may also disclose your personal information: as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.

Visitor Demographics. Contact Data and Traffic Data are used to gather general statistics about our customers and visitors. We may use Demographic Data to generate collective information about our users, but not in a way that identifies any user specifically. For example, we may inform third parties about the number of registered users and unique visitors, and the pages most frequently browsed.

Service Providers. We may share your Personally Identifiable Information with companies that provide support services to us (such as a printer or email service provider or merchant services), help us market our products and services, or for training purposes. These companies may need information about you to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Partner and Affiliate Tracking. Our partners and affiliates, including Google Analytics (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics and Interest Reporting), may use cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. This means that these partners and affiliates may show our ads on sites across the Internet and social media platforms based upon your previous visits to our site. Together with our partners and affiliates, we may use these cookies and web beacons to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits to our site.

Bankruptcy. In the event of a Conscious Home bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used. If such an event occurs, your Personally Identifiable Information may be treated like any other Conscious Home asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy. In this case, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Links & Third-Party Websites. Conscious Home may maintain links to other websites and other websites may maintain links to the Online Services. This Privacy Policy applies only to Conscious Home and not to other websites accessible from Conscious Home or that you use to access Conscious Home, each of which may have privacy policies materially different from this Privacy Policy. If you visit other websites, Conscious Home is not responsible for the privacy practices or content of those sites. It is your responsibility to review the privacy policies of non- Conscious Home websites to confirm that you understand and agree with them.

Social Media Widgets. Our website includes social media features, such as the Facebook “like” button and widgets, such as the “Share this” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

Accessing and Changing Your Account. Upon request, Conscious Home will provide you with information about whether we hold any of your personal information. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service. Please review the information below to access, correct, or request deletion of your personal information.

Data Retention. At minimum, we will retain your information for as long as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Conscious Home may maintain some or all of this data in its archives even after it has been removed from the Website.

 

How Secure Is the Personal Information We Collect?

Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted by secure servers (SSL). Documents are delivered to you via email. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Website, Applications, or through the use of our services, and you provide this information at your own risk.

ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING THE SITE, APPLICATIONS, AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.

IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED THROUGH USE OF OUR WEBSITE, APPLICATIONS, OR OTHER SERVICES PLEASE CONTACT US IMMEDIATELY AT [email protected].

Enforcement. We periodically review this Privacy Policy and our compliance with it to verify that both are accurate. We encourage you to contact us with any concerns, and we will investigate and attempt to resolve any complaints and disputes about our privacy practices.

Changes to this Policy. We may update this privacy policy to reflect changes to our information practices. If we make any material changes a notice will be posted on this page along with the updated Privacy Policy prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us. If you have any questions regarding our Privacy Policy, please contact us using the information below.

 

Mailing Address
Conscious Home by BGD LLC
125 Paterson Avenue, Suite 2

Little Falls, NJ 07424
[email protected]
Last updated January 1, 2024